Applicant Tracking features – read here

Offer Management Features read here

Support is local and responsive. See customer feedback here.

We’re always here to help you if you do need it.

Applicant Tracking System

We can have you up and running within a day.

The key to executing this quickly, is to have all your content ready to load.  Such as company logo, recruitment process steps, forms such as job specific application form, phone screen and reference check forms questions.

Chilli Factor has a library of form templates you can customise to your requirements. We can help you customise these forms or create new ones from scratch – for your first job. Then simply clone and edit new form templates accordingly for future jobs. Super quick and easy.

Offer Management System

Can take 1 to 2 days depending on your requirements. 

Applicant Tracking System

Nothing. We’ve made it simple for you to set up system quickly.

Offer Management System

Depends on complexity of requirements and assistance required. On average it takes 1 to 2 days set up. We can advise once we understand your requirements if a set up fee.

During the first couple of weeks you may have some questions as you become familiar with the system. Simply contact us via phone, helpdesk or email. We are local and respond quickly.

Training of Account Administrator/Users during account set up and first job. Typically a few hours online training.

The Account Administrator becomes the super user and trains rest of your Users.

Cost – No

Additional training

If you require training of additional users later on, we can arrange individual or group online training.

Cost – Yes

Time – Training sessions 1/2hr to 1hr depending on training needs. Contact us to discuss.

Customised Guides

If you require customised User guides based on your process to help roll out system to the business, we can assist.

Cost – Yes

Time – Custom User Guides typically take 4 to 8 hrs. Contact us to discuss.

The standard plan is ATS, and Pro plan is ATS plus add on features such as SMS service fee included in plan, Approval to Recruit, Approval To Hire, Letter of Offers, E sign. See the Features Comparison section above.

You can upgrade and downgrade your plan at any time.

An active job is from when you set up job to when finished managing applicants through the recruitment process e.g. from Job Details to Offer stage.

We encourage you to bring Hiring Managers into the system to collaborate and make good hire decisions together.

Account Admin sets up the account, invites users and manages all permissions and settings.

A User is typically Hiring Manager who may just need permission to view a job they are assigned to to view shortlisted applicants. There are advanced permissions to control what User is permitted to do in a job. 

User Partners – You can also invite Users from other organisations to assist you with your recruitment task/s. They can be given full or limited access.

Invite a couple of Users from your organisation to trial software with you. Collaborate on a job together.

If you skipped the demo – we recommend completing an online session with us. We’ll take you through how to: set up a job and manage applicants through your job’s recruitment process.

Load a live job and publish it to job board such as Seek and/or Trade Me.

*Note we will require your permission to syndicate to your Seek account.

You’ll be notified by email two days before the end of your free trial period; with a reminder how to continue with your membership or end the free trial.

You don’t need to do anything at the end of your free trial. On the 15th-day – you’ll be automatically billed the Standard Plan monthly fee for 5 active jobs per month, unless otherwise arranged. You can upgrade and downgrade your plan anytime from your Account Settings > Accounts.

Payments are by ‘Bank Transfer.’  We’ll email you an invoice with our bank account details at the end of the month payable by the 20th of the following month.

Simply contact us (by email or phone) to request change. Minimum subscription plan is Standard 5 Active Jobs.