Pick a Plan that Works for Your Recruitment Model
Flexible monthly subscription plans. Upgrade / Downgrade as required.
Basic
- 1 Active Job
- Unlimited Users
- ATS Features
- Hosted Job Board
- Job Board Syndication
- Reporting
Standard
- 5 Active Jobs
- Unlimited Users
- ATS Features
- Hosted Job Board
- Job Board Syndication
- Reporting
Pro
- 10 Active Jobs
- Unlimited Users
- ATS Features
- Hosted Job Board
- Job Board Syndication
- Reporting
Higher Volume Recruitment
Prices plus GST
Account Settings
Apply by LinkedIn + Indeed
Apply by Mobile
Approval to Recruit
Clone
Document Library
Job Syndication
Multiple Client Account Access
Permission & Privacy
Recruitment Tips
Task Manager
Third Party Access
Social Recruiting
Support Help Centre
Frequently Asked Questions
Click + on the right of each question to show answer.
Features
Features Checklist
Summary of features – read here
Road Map
We update system with new features or enhancements typically quarterly depending on size of software release.
Support
What support is in place?
Support is via phone, helpdesk and email. The help centre also includes user support guides.
Support is local and responsive. See customer feedback here.
Does Support cost?
No. We will shadow you the first few weeks as you get up to speed. It won’t take you long to get familiar with the system.
We’re always here to help you if you do need it.
Implementation
How long does it take to set up system?
We can have you up and running within a day.
The key to executing this quickly, is to have all your content ready to load. Such as company logo, recruitment process steps, forms such as job specific application form, phone screen and reference check forms questions.
Chilli Factor has a library of form templates you can customise to your requirements. We can help you customise these forms or create new ones from scratch – for your first job. Then simply clone and edit new form templates accordingly for future jobs. Super quick and easy.
What does it cost to implement?
Nothing. We’ve made it simple for you to set up system quickly.
Training
What training is available?
You will be trained how to set up your account and manage applicants. Typically we split training across two 1/2hr to 1hr training sessions. This is often completed during the 14 day free trial especially if testing a live job.
During the first couple of weeks you may have some questions as you become familiar with the system. Simply contact us via phone, helpdesk or email. We are local and respond quickly.
What does training cost?
Initial training
Training of Account Administrator/Users during account set up and first job. Typically a few hours online training.
The Account Administrator becomes the super user and trains rest of your Users.
Cost – No
Additional training
If you require training of additional users later on, we can arrange individual or group online training.
Cost – Yes
Time – Training sessions 1/2hr to 1hr depending on training needs. Contact us to discuss.
Customised Guides
If you require customised User guides based on your process to help roll out system to the business, we can assist.
Cost – Yes
Time – Custom User Guides typically take 4 to 8 hrs. Contact us to discuss.
Recruitment Software Plans
What plan is best for my organisation
Chilli Factor Recruitment Software is a continuous subscription service and offers 4 types of plans to cater to your level of recruitment activity.
- Basic – 1 x job a month;
- Standard – 5 x jobs a month is ideal for a growing small to medium sized business;
- Pro – 10 x jobs per month is suited to medium sized business.
- Pro Plus – starts at 15 x jobs per month. This plan offers flexibility to order more jobs as you need it.
You can change your plan at any time.
What are active jobs?
These are the number of jobs (recruitment campaigns) you can actively work on at one time per month.
An active job is from when you set up job to when finished managing applicants through the recruitment process e.g. from Job Details to Offer stage.
How many Users are allowed?
Unlimited.
We encourage you to bring Hiring Managers into the system to collaborate and make good hire decisions together.
Are there User Permissions / Controls?
Yes – there are 2 types of user permissions: Account Admin (full control) and User (limited).
Account Admin sets up the account, invites users and manages all permissions and settings.
A User is typically Hiring Manager who may just need permission to view a job they are assigned to to view shortlisted applicants. There are advanced permissions to control what User is permitted to do in a job.
User Partners – You can also invite Users from other organisations to assist you with your recruitment task/s. They can be given full or limited access.
Recruitment Software Free Trial
How does the free trial work?
Contact Support to request 14 day free trial to gain access to Chilli Factor Recruitment Software.
Invite a couple of Users from your organisation to trial software with you. Collaborate on a job together.
If you skipped the demo – we recommend completing an online session with us. We’ll take you through how to: set up a job and manage applicants through your job’s recruitment process.
Can I test a live job during the trial?
Yes – absolutely. It’s a great way to try before you buy so you feel happy Chilli Factor software meets your requirements.
Load a live job and publish it to job board such as Seek and/or Trade Me.
*Note we will require your permission to syndicate to your Seek account.
What happens at the end of my free trial?
You’ll be notified by email two days before the end of your free trial period; with a reminder how to continue with your membership or end the free trial.
How do I subscribe?
You don’t need to do anything at the end of your free trial. On the 15th-day – you’ll be automatically billed the Basic Plan monthly fee of $69 for 1 active job per month. You can upgrade and downgrade your plan anytime from your Account Settings > Accounts.
How do I end my free trial?
Go to your Settings > Account – and click ‘Deactivate Account’. This will cancel your account and stop scheduled 15th-day payment. Note: If you want to end your trial or become a subscriber before your 14-day free trial is up – you can do so anytime from Settings > Accounts.
Billing
How do I pay for my subscription?
Payments are by ‘Bank Transfer.’ We’ll email you an invoice with our bank account details, payable within 14 days.
How do I change my billing details?
Contact us to request change. (You can submit a request for assistance from our Help Centre).
Where can I see what payment plan I am on?
Log into your account, and go to SETTINGS > Accounts > Subscription to see your current plan.
How can I upgrade my subscription plan?
Simply contact us (by email or phone) to request change.
How can I downgrade my subscription plan?
Simply contact us (by email or phone) to request change.




"I have implemented a few eRecruitment systems in the past and Chilli Factor was astoundingly simple and fast, with zero implementation cost. It is the ideal solution for a business with our size, turnover and type of workforce. We will use it for subsidiary businesses also. It is a simple, flexible, cost effective solution and the support service provided has been excellent, can’t fault it. We highly recommend Chilli Factor."
- Jacquie Sherborne, HR & Support Services Manager